Optical Confederation and LOCSU response to Capita profit warning

31 January 2018

The Optical Confederation and LOCSU has said the Government and NHS England “must prepare to step in” if Capita continues to let down NHS primary care contractors.  This follows Capita’s profit warning and share price drop on 31 January 2018.

Optical Confederation Chair, Fiona Anderson said: “Our members have already been suffering for two years because of Capita’s failure to deliver a primary care support service in England. We wrote to Simon Stevens only last week to set out our members’ continuing anger and frustration at Capita’s failure to improve and our complete lack of confidence in Capita. We said then that unless things turn around immediately, the time has come for NHS England to find another service provider.

“Today’s news underlines the need for NHS England and the Government to prepare to step in and make sure the vital care that our members and other NHS contractors provide to patients is properly supported – whatever Capita’s financial problems.  As we’ve seen with Carillion, it is ultimately up to the Government to make sure the failings of private service providers don’t damage the NHS.”


Notes to editors

For further information, please contact Sophie Pavlovic via email: sophiepavlovic@aop.org.uk  or telephone: 020 7549 2066

Optical Confederation

As the voice of UK optics, the Optical Confederation (OC) represents the 13,000 optometrists, 6,000 dispensing opticians and 7,000 optical businesses in the UK who provide high quality and accessible eye care services to the public.

We are a coalition of five optical representative bodies: the Association of British Dispensing Opticians (ABDO); the Association of Contact Lens Manufacturers (ACLM); the Association of Optometrists (AOP); the Federation of Manufacturing Opticians (FMO) and the Federation of (Ophthalmic and Dispensing) Opticians (FODO). As a Confederation, we work with others to improve eye health for the public good.


The Local Optical Committee Support Unit (LOCSU) provides quality, practical support to local optical committees (LOCs) in England to help them to develop, negotiate and implement local objectives in respect of primary ophthalmic services.